Redefining Rentals with Bespoke Noosa Car Rentals
There is now a premium car rental service that puts personality and style in an industry that needs a little shake-up. Carlie Wacker meets the team that takes the hassle and brings the hustle to the car rental industry in Noosa – introducing Bespoke Noosa Car Rentals.
Those new car smells make me happy, and that is not even the first sensory delight that greets the customer at Noosa’s new premium rental car service.
Bespoke Noosa Car Rental is changing the way we do vehicle hire in town with only the freshest and newest vehicles on the market. However, it’s the people in the driver’s seat of this Noosa Junction business that really makes you smile.
Kelly Douglas and Jarryd Johnson are entrepreneurs with a dash of savvy and a genuine love for our region. Kelly has had a successful career in five-star hospitality and Jarryd brings more than a decade managing car sales and finance.
It makes sense that they combine their skills, passion and expectational customer service skills to reimagine the car rental game and launch Bespoke Noosa Car Rentals.
“We wanted to do something a little different and only offer larger, more spacious, different kinds of rentals to what everyone else has,” Kelly says.
“This project started back in March 2021 and we officially opened our doors on 23 December 2021 – just before the summer holiday rush.”
There is a sense of substance and style as you approach the headquarters of a brand that you will start to recognise very quickly – you won’t be able to miss that bright orange circle logo on vehicles at Bespoke Noosa’s home base which is ironically located next to Moto at the old service station site on Noosa Drive.
They have also stepped up the car rental market by offering complimentary pick-up and drop off in Noosa.
“We want to make the experience as easy as possible for our customers,” Kelly says. “We take the time to talk people through the features of the car and we are the only ones to personally fit child car seats in our fleet of brand new, large and luxurious 2021 models.
“We pride ourselves on customer service and guarantee no surprises. You can rest assured you will book and receive the same vehicle – or better.”
I had a look through the range which includes top-of-the-line brands such as Kia, Isuzu and tray back utes – one thing is for sure, you will be renting a very slick new vehicle with all the bells and whistles and so much room.
I can’t believe how much space these (up to 8-seater) vehicles have. The Bespoke Noosa Car Rental fleet of over 30 vehicles is a formidable force and this family run business ensures that the customer service is the star of the show.
“Our passion is to provide excellent customer service and effortless car rental,” Kelly says. “The vehicles were carefully chosen to provide options that can cater for more than the usual sedan, ensuring that not only do the vehicles have enough seats but have plenty of storage as well.
“We chose Kia Carnival Platinum and Isuzu’s top of the range MU-X and D-MAX for our fleet thanks to their exceptional safety ratings and outstanding drive comfort.”
Booking with Bespoke Noosa is easy!
Simply book your car, collect it or have it delivered to you, enjoy a day trip or longer in our gorgeous region and then drop it off or arrange for the vehicle to be picked up when you have finished!
Payment is made when you receive the vehicle, and they offer a 72-hour cancellation policy which is helpful for when plans change.
This service isn’t just for tourists. Planning day trips with family and groups is now even easier than trying to follow each other in a convoy – especially around Noosa’s famous roundabouts!