Keep it Clean
Cleanliness is next to godliness as the saying goes. Deb Caruso discovers a local business that is really cleaning up.
There’s clean and then there’s ‘clean’ – just ask my husband who encourages me to regularly create a YouTube channel to record my rants, ahem ‘advice’ about how to properly clean the house. Thankfully (or not) we have each other to ensure that our abode is sparkling from top to bottom and that all maintenance is taken care off on a daily basis. But what if one of your biggest investments is a holiday rental?
Tiana Morgan from Queen Clean Noosa is making it her business to ensure your property sparkles from top to bottom.
After working in the holiday rental market and handling guest complaints, Tiana identified a gap in the market for a service that goes beyond the standard dust, suck and mop.
She started Queen Clean Noosa three years ago with two clients and has doubled that every month thanks to a client-focused approach and strong team ethic.
“We are extremely professional, look good and do a great job,” she said.
“We are meticulous with our approach.”
“We are more than cleaners,” she said. “For some owners we are their eyes on the ground looking after their significant investment. We can not only supply everything from linen and towels sourced locally from National Hotel Supplies but we also keep an eye on the overall condition of the property and can organise maintenance or furniture replacement, whatever needs to be done.
“It is really important to have open and ongoing communication with our clients and ensure that we have a vested interest in looking after their investment.
“Clients say they feel safe with me and trust me with their investment home and that means a lot,” she said.
Tiana not only holds a property manager licence but as a trained graphic designer, Tiana understands the importance of good design and has a strong eye for clean lines and presentation. She has passed this attention to detail onto her team.
“Our cleaners also have a sense of style; they know how to display the décor to put the finishing touches to a room,” she said.
“We are currently a team of up to eight people and are actively looking for more people,” she said. “The biggest challenge is finding the right people. We want honest and reliable people who have a sense of humour and love being part of a team.
“It’s also good if they love music as we like to play music while we work together. There’s a family feel to what we do.”
The work is versatile with split shifts and higher rates and only half-day work on weekends and public holidays.
“If you love cleanliness and are seeking versatility along with a desire to be physical, cleaning offers a great option.”
Tiana actively works in the business to ensure continuity and reliability.
“We’ve created a brand and a reputation for being the Queens of clean and want to keep moving forward.”
KEEP IT CLEAN!
When it comes to cleaning, the little things that make a big difference. As Tiana says “everything has to sparkle”.
For a thorough clean, Tiana says you should always work top to bottom wiping down every surface before the final vacuum and mop of floors. Summer humidity can cause mould to form as well as helping dust to stick to surfaces. Clean potentially mouldy surfaces in wet areas; wipe down fans and blinds regularly; and remove grease from the oven and rangehood as soon as possible.